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iPhone 16 Launch for Businesses
General
Where can I purchase the new iPhone 16 with StarHub?
Our business customers can purchase the new iPhone 16, iPhone 16 Plus, iPhone 16 Pro, iPhone 16 Pro Max with StarHub through the following channels:
For Enterprise customers: Fill out our StarHub Enterprise form or contact your StarHub Client Manager.
For SME customers: Fill out our StarHub SME form to register your interest now.
Where can I check the stock availability for iPhone 16?
For Enterprise customers: Please email us at business@starhub.com or contact your StarHub Client Manager.
For SME customers: Please email us at sme@starhub.com for more information.
How much will the new iPhone 16 cost?
Stay updated on our latest pricing and promotions by visiting:
For Enterprise customers: Check out the StarHub Enterprise page or contact your StarHub Client Manager.
For SME customers: Fill out our StarHub SME form to learn more.
What are the colours and available internal memory capacity for the new iPhone 16?
| Device Model | Available Colours | Available Capacities |
| iPhone 16/16 Plus | Black, White, Pink, Teal, Ultramarine | 128GB, 256GB, 512GB |
| iPhone 16 Pro | Black Titanium, White Titanium, Natural Titanium, Desert Titanium | 128GB, 256GB, 512GB, 1TB |
| iPhone 16 Pro Max | Black Titanium, White Titanium, Natural Titanium, Desert Titanium | 256GB, 512GB, 1TB |
Will eSIM be available for iPhone 16?
eSIM is available for the new iPhone 16 and Apple Watch! For more information on eSIM, visit our FAQs page.
Does iPhone 16 support both physical and eSIM?
Yes, iPhone 16 supports both eSIM and physical SIM.
What are the current promotions for iPhone 16?
Stay updated on our latest pricing and promotions by visiting:
For Enterprise customers: Check out the StarHub Enterprise page or contact your StarHub Client Manager.
For SME customers: Fill out our StarHub SME form to learn more.
Eligibility
I received an email invitation to order the new iPhone 16. Will I be guaranteed a unit?
Please note that all orders are on a first-come-first-served and while stocks last basis. Your order is confirmed once you receive an order confirmation email from us.
I have more than one mobile line eligible for contract renewal. Can I order the new iPhone 16 for all my mobile lines that are eligible for contract renewal?
Yes, you may order the device for all your mobile lines that are eligible for recontract.
Can I renew my existing mobile line with the new iPhone 16?
Yes. Please check your mobile recontract eligibility via the StarHub Business Manager App or the My Business Account Portal or reach out to your StarHub Client Manager. You may choose to renew your mobile contract with our Biz+ 2-Year Mobile Plans. If you are on a SIM Only plan, you can also order the new iPhone 16 by upgrading to our Biz+ 2-Year Mobile Plans.
You may choose to renew your line before you are eligible to recontract, but early termination charges will apply.
Can I renew my mobile line that is currently enjoying a bill rebate?
Yes, you can renew your mobile line to purchase the new iPhone 16. However, do note that you will no longer be able to enjoy your existing bill rebate upon the renewal of your mobile contract.
Can I use the StarHub recontract voucher when renewing my StarHub mobile line for the order?
Yes, you may use your recontract voucher.
Can I amend my booking details to change to another mobile line/device model/delivery date after completing the order?
No, we are sorry to inform you that once your order has been submitted, we are unable to make further changes to it.
I ordered the iPhone 16. When can I receive my device?
Your new device will be delivered from 20 September 2024 onwards upon successful order.