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iPhone 15 Launch
General
Where can I purchase the iPhone 15 for my business?
The iPhone 15 is available for purchase through the following channels:
For Enterprise customers: Fill out our StarHub Enterprise form or contact your StarHub Client Manager.
For SME customers: Order on our StarHub SME Online Store or fill up our SME enquiry form.
Alternatively, you may contact 1800 888 8888 to purchase the device.
Where can I check the stock availability for iPhone 15?
For Enterprise customers: Please contact your StarHub Client Manager for more information.
For SME customers: Check out the StarHub SME Online Store for stock information.
Alternatively, you may contact 1800 888 8888 to find out more.
What are the available internal memory capacities for the iPhone 15?
| Device Model | Available Capacity |
|---|---|
| iPhone 15 / 15 Plus | 128GB, 256GB, 512GB |
| iPhone 15 Pro / 15 Pro Max | 256GB, 512GB, 1TB |
What colours are available for the iPhone 15?
| Device Model | Available Colours |
|---|---|
| iPhone 15 / 15 Plus | Pink, Yellow, Green, Blue, Black |
| iPhone 15 Pro / 15 Pro Max | Black Titanium, White Titanium, Blue Titanium, Natural Titanium |
How much will StarHub be selling the iPhone 15?
Stay updated on our latest pricing and promotions by visiting:
For Enterprise customers: Check out the Enterprise Mobile microsite or contact your StarHub Client Manager for more information.
For SME customers: Check out the StarHub SME Online Store or our webpage.
What are the current promotions for iPhone 15?
Stay updated on our latest pricing and promotions by visiting:
For Enterprise customers: Check out the Enterprise Mobile microsite or contact your StarHub Client Manager for more information.
For SME customers: Check out the StarHub SME Online Store or our webpage.
I received an email invitation to order the new iPhone 15. Will I be guaranteed a unit?
Please note that all orders are on a first-come-first-served and while-stocks last basis. Your order is confirmed once you receive an order confirmation email from us.
I have more than one mobile line eligible for contract renewal. Can I order the new iPhone 15 for all my mobile lines that are eligible for contract renewal?
Yes, you may order the device for all your mobile lines that are eligible for recontract.
Can I renew my existing mobile line with the new iPhone 15?
Yes. Please check your mobile recontract eligibility via the StarHub Business Manager App or the My Business Account Portal or reach out to your StarHub Client Manager. You may choose to renew your mobile contract with our Biz+ 2-Year Mobile Plans. If you are on a SIM Only plan, you can also order the new iPhone 15 by upgrading to our Biz+ 2-Year Mobile Plans.
You may choose to renew your line before you are eligible to recontract, but early termination charges will apply.
Can I renew my mobile line that is currently enjoying a bill rebate?
Yes, you can renew your mobile line to purchase the new iPhone 15. However, do note that you will no longer be able to enjoy your existing bill rebate upon the renewal of your mobile contract.
Can I use the StarHub recontract voucher when renewing my StarHub mobile line for the order?
Yes, you may use your recontract voucher.
Can I amend my booking details to change to another mobile line/device model/delivery date after completing the order?
No, we are sorry to inform you that once your order has been submitted, we are unable to make further changes to it.
Pre-Order
I received an email invitation to pre-order the new iPhone 15. Will I be guaranteed a unit?
Please note that all pre-orders are on a first-come-first-served and while-stocks last basis. Your pre-order is confirmed once you receive an order confirmation email from us.
I pre-ordered the iPhone 15. When can I receive my device?
Your new device will be delivered from 22 September 2023 onwards upon successful pre-order.
Can I amend my booking details to change to another mobile line/device model/delivery date after completing the pre-order?
No, we are sorry to inform you that once your order has been submitted, we are unable to make further changes to it.
I did not manage to pre-order the new iPhone. How can I get one?
The new iPhone will be available for purchase from 22 September 2023 onwards through the following channels:
For Enterprise customers: Fill out our StarHub Enterprise form or contact your StarHub Client Manager.
For SME customers: Order on our StarHub SME Online Store or fill up our SME enquiry form.
Alternatively, you may contact 1800 888 8888 to purchase the device.