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What makes an outstanding broadband plan in 2024?

For many, it’s a blend of high speeds, reliable stability, and easy setup. With StarHub’s 5Gbps Broadband, powered by XGSPON technology, you’re getting all of these in one package. Here’s a closer look at what sets it apart from traditional broadband options.

What Is 5Gbps Broadband and How Fast Is It?

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A 5Gbps Broadband is a home broadband subscription that offers a data transference rate - in other words, an internet speed - of 5 gigabits (or 5,000 megabits) per second

Essentially, it is five times faster than the average 1Gbps broadband speeds that many folks have at home today. So, for instance, if you were to start downloading a 50GB video game now, you would only need around 1.5 minutes to complete it on a 5Gbps broadband, versus approximately 7 minutes on a 1Gbps broadband. 

Of course, that's not the only amazing thing. We've also got our powerful UltraSpeed Network keeping everything running smoothly in the back-end, so let's talk a bit about the technology that it's built on: XGSPON.
 

What is XGSPON?

XGSPON, or 10 Gigabit-capable Symmetric Passive Optical Network, is an advanced broadband technology that boosts both upload and download speeds beyond what traditional GPON technology offers. In simpler terms, XGSPON can deliver much faster internet connections, making it the gold standard in high-speed internet technology today.
 
With our UltraSpeed network, built entirely on XGSPON technology, StarHub brings these faster, balanced speeds to more customers in Singapore. Previously, this cutting-edge network was only available to 10Gbps Broadband subscribers. But with our new 5Gbps Broadband plan, more households can now experience the benefits of high-speed internet at a much more affordable price—just $45/mth.
 

But how exactly does the UltraSpeed network open the gateway for faster upload speeds? The secret lies in XGSPON’s “symmetrical speeds”, which allow upload-related tasks – such as posting family vacation photos on Google Drive – to complete much faster than before.

 

For a comprehensive dive into symmetrical speeds and XGSPON technology, check out our UltraSpeed Network Guide.  

Why “True” 5Gbps Broadband Matters

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When it comes to broadband speeds, we understand the frustration of buffering screens and lag all too well.

And it’s not just about your connection anymore. Today’s households are busier than ever online, with each family member likely using at least one smart device simultaneously. This makes it essential to have a broadband plan that keeps up with everyone’s demands—especially when a basic 1Gbps or 2Gbps plan may no longer be enough.

But leaping from a 2Gbps plan to a hefty 10Gbps is rather ambitious. StarHub’s 5Gbps broadband is the perfect middle ground: more than twice the speed of a 2Gbps plan, delivering “true” 5Gbps bandwidth for a seamless, high-speed experience. It’s the ideal solution for households that want top performance without compromising on speed, value, or connectivity.

“Aggregated” vs. “True” Broadband

Now, you might be wondering what exactly we mean by a “true” 5Gbps Broadband, and no – it’s not just a marketing gimmick. The difference lies in how the speed—5Gbps in this instance—is calculated and delivered.

In many broadband plans today, the speed allocated by service providers is "aggregated," meaning the total speed is distributed across multiple LAN ports. For instance, in a plan with an aggregated speed of 2.5Gbps, this bandwidth may be divided among several 1Gbps LAN ports rather than offered as a unified 2.5Gbps connection on a single port.

However, StarHub’s 5Gbps option offers “non-aggregatedspeeds, or as it is more casually referred to - “true” 5Gbps broadband. This means you’ll be getting the full 5Gbps wired connection that you subscribed for on at least one LAN port, as compared to a combined total of 5Gbps spread across multiple ports.

Enjoy stellar Hub Trooper support all the way

Now, what happens after you select and subscribe to our new 5Gbps broadband plan?

That’s right – you have to get it set up.

Setting up your broadband is a hurdle that often proves daunting for many homeowners. From hunting down compatible routers to navigating the maze of installation tasks, it's a journey that can quickly turn into a headache, especially for those lacking technical know-how.

Fortunately, with StarHub, you can bypass the hassle altogether. Upon subscription, we not only provide you with the necessary routers and cables, but we’ll also dispatch one of our highly skilled Hub Troopers to your doorstep, ready to assist with the setup process. In fact, with the 5Gbps Broadband, we’ll sweeten the deal by providing a FREE 10Gbps-capable WiFi 6 router, which will make transitioning to a potential 10Gbps Broadband option much smoother.

The bottom line? Leave the heavy lifting to us – we’ll make sure you’ve got absolutely everything you need to enjoy your speedy new broadband as soon as possible. After all, why stress over the nitty-gritty details like cable connections or optimal router placement?

And should you encounter any hiccups along the way, feel free to check in with our friendly Hub Troopers or customer service staff – they’ll be more than happy to assist.
 

For some extra help tweaking your coverage, you might want to check out our handy WiFi Tips as well.

Make the Switch to StarHub's 5Gbps Broadband Today!

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With access to our cutting-edge UltraSpeed network, blazing-fast 5Gbps connection speeds, and comprehensive support from our professional Hub Troopers, our 5Gbps Broadband offers an unbeatable combination of speed and affordability.

At just $45/mth (for a limited time!), it will comfortably cover just about any modern household’s broadband needs. Top all that off with a powerful WiFi 6 router that can also handle 10Gbps speeds, and you’ve effectively covered all the corners you need to.

Now, all that’s left is for you to enjoy your new broadband plan!

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