Augmented reality (AR) is an overlay of digital objects and information into a real-world field-of-view. It enhances a user’s view of the real-world with digital information.
AR is still a relatively niche technology that has not yet been adopted at scale. Part of this is due to challenges that can now be overcome by 5G and edge computing. With commercial deployment of 5G, AR can encompass a host of new use cases which, augmented by edge computing, will bring great value to industry and enterprises. The ultra-low latency and high bandwidth that 5G brings is crucial in enabling these use cases.
The pandemic has sped up digital transformation. Organisations have to embrace digitalisation to be more resilient to adversity.
With the global spread of COVID-19, people, organisations, institutions, and society were disrupted. New constraints, halted travel and closed borders have fundamentally altered the way we do business and interact with each other.
With travel restrictions and social distancing requirements:
• How can organisations provide onsite expert assistance?
• How can organisations deliver hands-on training to employees remotely?
• How can organisations perform in-person services and/or inspections without being physically present on site?
While the answer to each of these questions may seem daunting, the good news is that AR, when coupled with 5G, artificial intelligence (AI) and machine learning (ML), can address each of these challenges and create new possibilities.

Remote Assistance

Key Benefits
• Reduce travel time for operations experts
• Reduce operating costs
• Remote training for workforce
• Improve employee collaboration
• Improve quality control and customer experience

Workflow Support

Key Benefits
• Reduce time consumption in workforce training
• Improve workforce efficiency and productivity
• Accelerate knowledge transfer with using AR
• Standardise training process via one workflow for each procedure

Digital Workspace

Key Benefits
• Improve productivity and efficiency
• Increase revenue
• Enhance communication and drive innovation
• Improve customer experience
• Improve employee experience
5G-enabled AR is now ready to be deployed in various verticals.

Maritime

Airport

Industry 4.0

Smart Estate

Government
