Monthly Subscription per user

SmartSupport


$12.22

with GST
Features SmartSupport @ $12.22/month
Replacement or Swap^
Tech Support
(Monday to Sunday, 9am to 6pm)

Type of Registered Device

Tier

Retail Price of Device

Swap Fee
(inclusive of GST)

Replacement Fee (inclusive of GST)

(inclusive of GST, as of device launch date)

Non-foldable device

1

≤ S$250

S$25

S$75

2

S$251 - S$500

S$80

S$220

3

S$501 - S$750

S$150

S$500

4

S$751 - S$1,500

S$170

S$550

5

S$1,501 - S$2,000

S$250

S$680

6

≥ S$2,001

S$280

S$850

Foldable device

1

≤ S$250

S$25

S$75

2

S$251 - S$500

S$80

S$220

3

S$501 - S$750

S$150

S$500

4

S$751 - S$1,500

S$170

S$550

5

S$1,501 - S$2,000

S$250

S$680

6

S$2,001 - S$2,300

S$280

S$850

7

≥ S$2,301

S$600

S$1,200

NOTE:

  • You may make 2 Swaps or 1 Replacement & 1 Swap within a 12-month period, which commences from the delivery date of the first exchange.
  • *Device RRP is the recommended SGD retail price of your Device (including GST) on the date the Device was launched by StarHub.
  • Only applicable to customers who signed up on or after 12 August 2021

SmartSupport FAQ

Screen Repair FAQ

Biz+ SmartSupport

The one-stop solution for all your business device issues. Enjoy worry-free device care with 2 swaps within 24 months.

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