Smart 
 Engagement

Smart Engagement offers a range of innovative business solutions that give you the competitive edge you need to excel in the world of evolving communication technologies.

Create a more personalised and automated customer journey with our drag and drop template builder for email, web, social and more. Build a sales process to identify, prioritise and route leads.

Engage your staff through chat and push notifications. Enhance their productivity through integrated workflow management systems. Improve field and office safety by easily accounting for your team during incidents, and ensure constant efficiency with automated escalations between people and across channels.

Provide accurate and timely information to staff and clients across the globe using their preferred channels for business continuity management. Integrate all incident records and tasks, while providing pro-active communications in one easy-to-navigate interface.