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PRISM+ Gift Card
How can I get the PRISM+ Gift Card?
It’s easy! You can simply sign up for or recontract to any eligible plans! Please refer to eligible plans below or here.
| Eligible Plan | Premiums |
| Top-up premium at $11/mth *PRISM+ Gift Card worth $600 |
| FREE *PRISM+ Gift Card worth $250 Promo period: 18 Nov 2024 - 8 Jan 2025 |
| FREE *PRISM+ Gift Card worth $200 Promo period: 18 Nov 2024 - 8 Jan 2025 |
How do I receive my PRISM+ Gift Card?
It’s totally hassle-free! The PRISM+ Gift Card will be SMSed to the mobile number of your service agreement by PRISM+. You will receive a SMS from sender PRISMPLUS with your unique Gift Card code within 10 working days of your order completion/successful service installation date.
Can my family member or friend use my PRISM+ Gift Card on my behalf?
Yes, you may share the PRISM+ Gift Card promo code with your family or friend after the promo code is delivered to your mobile number. However, any unauthorized use of Gift Cards will not be compensated, and PRISM+ reserves the right to void any gift cards believed to be obtained fraudulently.
Where can I redeem my PRISM+ Gift Cards?
Gift cards are redeemable only on PRISM+ website and are valid for one-time use.
How can I use my PRISM+ Gift Cards?
This gift card is valid solely for the purchase of PRISM+ physical products and shall not be applied to servicing, warranty, installation and delivery related cost.
Is there an expiration date on the Gift Card?
Yes, gift cards must be redeemed within the stipulated period of 3 months. Any unconsumed value will be forfeited once expired.
If you have any issues with the gift card, you may visit PRISM+ Contact Us page to speak to PRISM+’s customer service team.
Can I use my Gift Card for services like installation or delivery?
Gift cards are valid solely for the purchase of PRISM+ physical products and cannot be applied to servicing, warranty, installation, or delivery costs.
Can I get a refund for my Gift Card?
Gift cards are non-refundable, non-transferable, and non-exchangeable for cash.
What if I cancel my order after using the Gift Card?
In the case of order cancellation, the gift card will be forfeited and cannot be replaced.
Can I use my Gift Card for purchases exceeding its value?
Yes, if your purchase exceeds the value of the gift card, you will need to use an alternative payment method for the difference.
I did not receive an SMS from StarHub about how my free PRISM+ Gift Card will be delivered. What should I do?
Please refer to the service agreement to ensure that you signed up for the PRISM+ Gift Card promotion. If confirmed, you can expect a SMS from PRISM+ within 10 working days of your order completion/successful service installation date.
How to redeem PRISM+ Gift Card?
Please refer to this step-by-step guide here.