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Due to the increase in cost from our roaming partners, there is a need to increase the pricing for our DataTravel 1GB and 2GB. There is no change in the pricing for DataTravel 3GB.

For now, there are no plans for price increase. We will continuously review and ensure we offer the best price possible for our customers.

DataTravel is a non-recurring (does not auto-renew) roaming data plan that consists of DataTravel Asia-Pacific, DataTravel Global and DataTravel Everywhere. 

DataTravel is a roaming data plan which consists of DataTravel Asia-Pacific, DataTravel Global and DataTravel Everywhere. 

1. Dial *100*54830# to enable Data Roam service.
2. When overseas, go to your phone settings to ensure Data Roaming and Mobile Data are enabled.

Note: Activation can be done in Singapore and overseas. SMS charges apply.

Step 1: Ensure that you are subscribed to International Roaming (IR) or Pay-As-You-Roam (PAYR) service.

For more details on IR/PAYR activation, visit starhub.com/roaming.

Step 2: Activate DataTravel plan via either one of the following options:

Option 1:

Log in to StarHub App on your mobile device.

Select the correct mobile number to activate DataTravel.

On top of page, select Roaming.

Scroll down to Roaming add-ons.

Choose a DataTravel plan of your choice.

Click Confirm to activate our selected DataTravel service.

Option 2:

SMS DT1 to 78989 for DataTravel Asia-Pacific 1GB at $6 for 3 days

SMS DT2 to 78989 for DataTravel Asia-Pacific 2GB at $16 for 30 days

SMS DT3 to 78989 for DataTravel Asia-Pacific 3GB at $20 for 30 days

SMS DTG2 to 78989 for DataTravel Global 2GB at $40 for 30 days

SMS DTG3 to 78989 for DataTravel Global 3GB at $50 for 30 days

SMS DTE1 to 78989 for DataTravel Everywhere at $80 for 30 days

Option 3:
Dial *100# and select option 5 to purchase the respective DataTravel plan.

An SMS will be sent to you to inform you whether the service request has been successfully processed.

For business customers, please log in to My Business Account with your Enterprise ID or email using your company domain or scan copy of authorized letter of request to businesshelpdesk@starhub.com to activate DataTravel plan.

For SharePlus dependent line(s), please get the main line to purchase the DataTravel plan on your behalf via StarHub App or dial *100# (Option 5).

Step 3: Ensure that Data Roaming and Mobile Data are enabled. Once done, you are ready to use the DataTravel plan.

1. Dial *100*54830# to enable Data Roam service.
2. When overseas, go to your phone settings to ensure Data Roaming and Mobile Data are enabled.

Note: Activation can be done in Singapore and overseas. SMS charges apply.

DataTravel Asia-Pacific is applicable in all the supported mobile networks in Australia, Bangladesh^{^^}, Brunei^{^^}, Cambodia, China, Hong Kong, Indonesia, India, Japan, Korea, Macau, Malaysia, Myanmar, New Zealand, Pakistan^{^^}, Philippines, Sri Lanka^{^^}, Taiwan, Thailand, Vietnam.

Australia, Bangladesh, Brunei, Cambodia, China, Hong Kong, India, Indonesia, Japan, Macau,  Malaysia, Myanmar,  New Zealand, Pakistan, Philippines, South Korea, Sri Lanka, Taiwan, Thailand, Vietnam

Australia, Bangladesh, Brunei, Cambodia, China, Hong Kong, India, Indonesia, Japan, Macau, Malaysia, Myanmar, New Zealand, Pakistan, Philippines, South Korea, Sri Lanka, Taiwan, Thailand, Vietnam.

Albania, Argentina, Austria, Bahrain, Belarus, Belgium, Bolivia, Bosnia and Herzegovina, Brazil, Bulgaria, Canada, Chile, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Gibraltar, Greece, Guernsey, Hungary, Iceland, Iran, Ireland, Israel, Italy, Jersey, Jordan, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Mexico, Montenegro, Netherlands, Norway, Oman, Palestine, Paraguay, Peru, Poland, Portugal, Qatar, Romania, Russian Federation, Saudi Arabia, Serbia, Slovak, Republic, Slovenia, Spain, Sweden, Switzerland, Turkey, UAE, Ukraine, United Kingdom, Uruguay, USA.

Anguilla (Caribbean), Antigua and Barbuda (Caribbean), Aruba (Caribbean), Azerbaijan, Barbados (Caribbean), Bermuda (Caribbean), Bonaire, Sint Eustatius and Saba, British Virgin Islands (Caribbean), Colombia, Congo (Democratic Republic), Costa Rica, Curacao, Dominica (Caribbean), Ecuador, Egypt, El Salvador, Faroe Islands, Fiji, Gabon, Ghana, Greenland, Grenada (Caribbean), Guam, Guatemala, Guernsey, Guinea Bissau, Guyana, Haiti (Caribbean), Honduras, Jamaica (Caribbean), Kazakhstan, Kenya, Kuwait, Kyrgyzstan, Laos, Macedonia, Madagascar, Malawi, Mongolia, Montserrat (Caribbean), Mozambique, Nauru, Nepal, Nicaragua, Niger, Nigeria, Panama, Papua New Guinea, Puerto Rico, Rwanda, Samoa, Seychelles, South Africa, St Kitts and Nevis (Caribbean), St Lucia (Caribbean), St Vincent (Caribbean), Tajikistan, Tanzania, Timor Leste, Tonga, Turks and Caicos (Caribbean), Uganda, Uruguay, Uzbekistan, Vanuatu, Venezuela, Zambia.

Afghanistan, Algeria, Angola, Armenia, Bahamas, Benin, Bhutan, Botswana, Burkina Faso, Cameroon, Cape Verde, Cayman Islands (Caribbean), Central African Republic, Chad, Congo, Cote d’Ivoire (Ivory Coast), Cyprus, Dominican Republic, French Guiana, French Polynesia, Gambia, Georgia, Guadeloupe, Guinea, Iraq, Isle of Man, Lebanon, Lesotho, Liberia, Maldives, Mali, Martinique, Mauritius, Republic of Moldova, Morocco, New Caledonia, Northern Mariana Island, Saint Barthélemy, Saint Martin, Senegal, Sierra Leone, Slovakia, Solomon Islands, Suriname, Swaziland, Tunisia, Zimbabwe.

You can check the balance or expiry date via the following:


Option 1:

Log in to StarHub App on your mobile device. Select the correct mobile number to check DataTravel’s balance data or expiry date. On top of page, select Roaming.

Option 2:

SMS Check to 78989 (SMS charges apply)

Option 3:

Dial *100*39#

You will be notified via SMS:

When the DataTravel balance is left with 500MB and at full utilization. And at 24 hours before expiry, 1 hour before expiry and at point of expiry.

You will receive this SMS after you have received the "DataTravel Purchase Successful" SMS.

This is to inform the user to turn off the data roaming service and avoid unexpected charges when onboard a flight.

2nd SMS notification Example:

<Notification> StarHub: Please note that Inflight Data Roam rate is at $25/day (20% surcharge for PAYR). Kindly switch to "Airplane Mode" when onboard a flight if you do not wish to stay connected. Details at starhub.com/inflight-connectivity.

1. Ensure data roam service is enabled by dialing *100*54830#.
2. Check that your device’s data roam setting is turned on.
3. Check that your device’s APN setting is set as shwap.

Read more about how to use your services while roaming here.

If you have an outstanding balance on your bill, you must clear the balance before activating DataTravel. Request for activation is only allowed once the payment is reflected in the system.

To activate DataTravel Asia Pacific:

1. SMS DT1 to 78989 for DataTravel Asia-Pacific 1GB at $6 for 3 days
2. SMS DT2 to 78989 for DataTravel Asia-Pacific 2GB at $16 for 30 days
3. SMS DT3 to 78989 for DataTravel Asia-Pacific 3GB at $20 for 30 days

To activate DataTravel Global:

1. SMS DTG2 to 78989 for DataTravel Global 2GB at $40 for 30 days
2. SMS DTG3 to 78989 for DataTravel Global 3GB at $50 for 30 days

To activate DataTravel Everywhere: 

     1. SMS DTE1 to 78989 for DataTravel Everywhere 1GB at $80 for 30 days

If you wish to check your overseas data balance, SMS Check to 78989.

SMS charges apply.

Step 1: Log in to My Account.

Step 1: Go to [My Services], click on [Mobile] and select the mobile number that has DataTravel activated.

This feature allows you to schedule DataTravel Asia-Pacific, DataTravel Global and/or DataTravel Everywhere; from 24 hours to 30 days in advance.

It’s really easy! Here are the steps:

Step 1: Log in to StarHub App

Step 2: Click on “Roaming” and select the mobile number to schedule DataTravel

Step 3: Select preferred DataTravel plans to activate

Step 4: Click on “Schedule in advance”

Step 5: Select preferred date/time to activate DataTravel plans

Click here for a step-by-step guide.

It’s really easy! Here are the steps:

Step 1: Login to StarHub App

Step 2: Click on “Roaming” and select the mobile number

Step 3: Scroll down to view DataTravel Asia-Pacific, DataTravel Global and/or DataTravel Everywhere that you have scheduled for the mobile number

Click here for a step-by-step guide.

You can cancel a scheduled DataTravel Asia-Pacific/DataTravel Global/ DataTravel Everywhere up to 24 hours before the activation date/time. For example; you’ve requested to schedule DataTravel Asia-Pacific 2GB for activation on 1 October 12:00 p.m. From 30 September 11:59 a.m., you will no longer be able to cancel your DataTravel Asia-Pacific 2GB.

If you wish to change the date of activation, you’ll have to cancel your initial request and schedule a new one. 

Here are the steps to cancel your scheduled DataTravel Asia-Pacific/DataTravel Global/ DataTravel Everywhere:

Step 1: Log in to StarHub App.

Step 2: Tap “Mobile”, select the mobile number, then go to the “Roaming” tab.

Step 3: Scroll to view the DataTravel Asia-Pacific/DataTravel Global/ DataTravel Everywhere you’ve scheduled and tap the trash bin icon.

Step 4: Confirm your request.

Step 1: Login to StarHub App

Step 2: Click on “Roaming”and select the Shareplus line’s mobile number

Step 3: Select preferred DataTravel plans to activate

Step 4: Click on ”Schedule in advance”

Step 5: Select preferred date/time to activate DataTravel plans

Click here for a step-by-step guide.

DataTravel Unlimited is a data roaming plan which offers StarHub Postpaid mobile customer with unlimited data on a daily rate at $30/day depending on the travelling destinations.

DataTravel Unlimited data roam charges on supported roaming destinations will be capped on a daily basis and will be reset automatically at the end of each day at 23:59 hours, Singapore time. At the start of a new day, a new daily capped data charge will apply at 00:00 hours, Singapore time.

You need to first subscribe to either International Roaming or Pay-As-You-Roam. Thereafter, you just need to turn on data roaming on your phone setting and get connected automatically.  Please refer to starhub.com/datatravel-unlimited for the full list of destinations and price.

StarHub Mobile postpaid customers subscribing to either International Roaming or Pay-As-You-Roam service are eligible to enjoy DataTravel Unlimited. A 20% surcharge applies for Pay-As-You-Roam subscribers.

You will be charged $0.02 per KB before you reach the daily usage cap.
A 20% surcharge applies on top of prevailing rates for Pay-As-You-Roam subscribers.

The daily capped data charges on supported roaming destinations under DataTravel Unlimited are applicable on a per roaming destination basis. For example, if you used data roaming services in Japan and  Malaysia on the same day and incurred 10MB data usage in each destination, you will be billed and charged $30 per day for data roaming in Japan and $30 per day for data roaming in Malaysia.