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Voicemail Service Cessation FAQ
What is Voicemail?
Voicemail is a service that is available to all StarHub Digital Voice Home and Digital Voice Global customers that stores a caller’s recorded audio message when the call made was unsuccessful.s
When will StarHub discontinue the Voicemail service?
StarHub will discontinue the service by 15th Oct 2024
Why is StarHub discontinuing the Voicemail service?
As the need for Voicemail service gradually phases out, StarHub strives to continuously work towards offering other newer and relevant value-added services for its customers.
How will the discontinuation of Voicemail service impact existing customers?
VAS | Product | By 15th Oct 2024 | After 15th Oct 2024 |
Voicemail | Digital Voice Home | Charged monthly $2.18 (after GST) with use of Voicemail service | No longer charged with monthly $2.18, with cessation of Voicemail service. Last bill will be pro-rated. |
Value Bundle | Digital Voice Home | Charged monthly $4.91 (after GST) with use of | Charged monthly $4.91 (after GST) with use of |
Voicemail | Digital Voice Global | Charged monthly $2.18 (after GST) with use of Voicemail service | No longer charged with monthly $2.18, with cessation of Voicemail service. Last bill will be pro-rated. |
Value Pack | Digital Voice Global | Charged monthly $4.91 (after GST) with use of | Charged monthly $4.91 (after GST) with use of |
Value Pack Plus | Digital Voice Global | Charged monthly $7.09 (after GST) with use of | Charged monthly $7.09 (after GST) with use of |