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Access Point Name (APN)
1
What is the APN for StarHub Postpaid?
The data APN for StarHub Postpaid is “shwap”.
2
What is the APN for StarHub Prepaid?
The data APN for StarHub Prepaid is “shppd”.
3
Where can I view the APN configuration?
If you’re using an Apple device, you can check your APN in Settings > Cellular > Cellular Data Network.
If you’re using an Android device, you can go to Settings > Connection > Mobile Networks.
4
Do I need to manually set up the APN in my device to enable data connection?
The APN is automatically configured on your device. However, in the event that you’re not using the correct APN, you can set it up manually
5
Is there any event where I should change my APN?
We advise against changing your APN as it may result in issues using your mobile data.