How can we help you today?

Residence Status

Documents for Verification

Singaporean & Permanent Resident

• Physical or digital NRIC validated from the SingPass App.
• NRIC/Singapore Armed Forces Identity Card (SAF 11B) for Regular & NSF ONLY. Singapore photo driving licence with proof of billing address.
• Proof of billing address is required if address on blue NRIC is a foreign address.

ONE, P1, P2, Q1, S Pass (w.e.f July 2004, Q2 pass will be replaced with S Pass), PEP, TEP/TVP, EntrePass, Diplomat Pass, Non-Diplomat Pass

• Physical or digital FIN validated from the SingPass App.
• All ONE Passes, Employment Passes, Diplomatic Passes, Entrepasses and Training Visit Passes must have a minimum validity period of 6 months. If the ONE Pass/Employment Pass/Diplomatic Pass/Entrepass/Training Visit Pass doesn't carry your photograph, please produce a passport with a minimum of 6 months validity.
• If the validity is less than 6 months, customer can produce immigration letter to prove extension or letter indicating the intent of continual employment from employer printed on company letterhead. The letter must be from a manager of the company.
• Proof of billing address is required if there is no local address present on the ONE Pass/Employment Pass/Diplomatic Pass/Entrepass/Training Visit Pass.

Work Permit, Student Pass

• Physical or digital FIN validated from the SingPass App.
• All Work Permits and Student Passes must have a minimum validity period of 6 months. If the Work Permit/Student Pass doesn't carry your photograph, please produce a passport with a minimum of 6 months validity.
• If validity period of Work Permit is less than 6 months, a letter from the employer indicating intent of renewal is required. The letter must be from a manager of the company.
• If the validity of Work Permit is less than 6 months, customer can produce immigration letter to prove extension or letter indicating the intent of continual employment from employer printed on company letterhead. The letter must be from a manager of the company. If the validity of Student Pass is less than 6 months, customer can produce immigration letter to prove extension or a letter from the principal of the school indicating continual studies is required.
• Proof of billing address is required if there is no local address present on the Work Permit/Student Pass.

Dependent Pass, Long Term Visit Pass

• Physical or digital FIN validated from the SingPass App.
• All Dependent Passes and Long Term Visit Passes must have a minimum validity period of 6 months. If the Dependent Pass/Long Term Visit Pass doesn't carry your photograph, please produce a passport with a minimum of 6 months validity.
• If validity period of Dependent Pass/Long Term Visit Pass is less than 6 months, a letter of extension from Ministry of Manpower is required.
• Proof of billing address is required if there is no local address present on the Dependent Pass/Long Term Visit Pass.