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Check out our available promotions with our SIM Only Star Plan here and with our 2-year Device Plan here.

No-contract SIM Only Star Plan

• Go contract free! No 2-year lock-ins, no bill-shocks.

• Buy Now, Pay Later with payments across 12/24 months at 0% interest.

• Enjoy free data roaming with Star Plan L.

• Purchase-with-purchase deal: enjoy $50 off when you add Apple Watch Series 10.

• Extra $100 cashback when you trade in.

2-Year Device Plan

• Enjoy $200 off when you sign up or port-in another line.

• Extra $100 cashback when you trade in.

• Purchase-with-purchase deal: enjoy $50 off when you add Apple Watch Series 10.

• Roam freely on our new 2-year Device Plan.

Great news! For a limited time only, you can enjoy an extra $100 cashback when you trade in with us for selected models. Terms and conditions apply. Learn more here. 

The cashback value of $100 is an additional amount you can receive when you trade in selected devices on the StarHub Trade-in page.
This value is on top of the quoted value of your device and only applicable upon successful trade-in. 

To redeem this additional trade-in value, simply click the link on your order confirmation and provide proof of purchase from StarHub. Please note that the trade-in request must be completed within 7 days from date of purchase. Offer ends on 30 September 2024.

Catch all the Premier League action with 12 months' access on us! Enjoy this offer when you pre-order iPhone 16 or iPhone 16 Pro with a 2-year Device Plan M / L / XL from 18 September, 5.00 a.m to 20 September 2024, 7.59 a.m.

You'll be provided the redemption instructions and access pass details separately.

The complimentary 12 months' access for Premier League is applicable for pre-orders made with Device Plan M / L / XL.

Once your Premier+ service is activated. Simply log in to StarHub TV+ with your Hub iD to enjoy all the live action on our Hub Premier channels. Visit starhub.com/premierleague-faq for more information.

For new TV customers: 
You will receive an SMS notification when your Premier League access has been activated. You should receive access within 14 working days after the successful delivery of your pre-ordered iPhone. 

For customers with an existing standalone Premier League subscription: 
You’ll enjoy a complimentary 12-month subscription on your existing standalone Premier League subscription. The offer will be activated for you within 14 working days after the successful delivery of your pre-ordered iPhone. 

eSIM is compatible with the latest iPhone 16, 16 Plus, 16 Pro, and 16 Pro Max and Apple Watch.

Feel free to choose an eSIM when you sign up for a new mobile line with StarHub. If you currently have a physical SIM card, you can request to change to an eSIM. For more information on eSIM, visit here.

You'll be glad to know that we celebrate freedom at StarHub. Phones purchased from us are not carrier-locked. 

Great news! You'll be glad to know that NumberShare is available for all StarHub plans, including Star Plan. Find out more here.

You may use your recontract voucher when renewing to a 2-year Device Plan to offset the cost of your chosen device. However, do note that the value of the recontract voucher will vary depending on the plan selected.

Pre-orders closed on 20 September 2024, 7.59 a.m Check out our available promotions with our SIM Only Star Plan here and with our 2-year Device Plan here.

The new iPhone is available with our StarHub mobile plans, now with free data roaming options! You can choose to order with our 2-year Device Plan or with our no-contract SIM Only Star Plan.

View the Corporate/CIS benefits you can enjoy with StarHub mobile plans here.

Please check with your company representative or HR for eligible offers.

Good news, there are no fees if you are out of contract or eligible to recontract. Simply log in with your Hub iD to check if your line is eligible for renewal. To switch to our no-contract SIM Only Star Plan, you can do so via StarHub App.

If you are servicing an existing 2-year device contract, you can also choose to upgrade to the next tier of Device Plan to enjoy more data with free roaming with no additional fees. Check here for more information.

You may choose to buy now pay later with our SIM Only Star Plan here. Pay in 12 or 24 monthly instalments with 0% interest and go contract-free.

Please note that if you switch your existing SIM Only plan to Star Plan, the linked EasyGo instalment plan will be cancelled and the remaining balance will be charged to your final bill.

We accept both debit and credit cards (Visa, Mastercard or Amex).

For a monthy payment option, you can choose to get your device with our no-contract SIM Only Star Plan and opt to buy now pay later. Pay in 12 or 24 monthly instalments with 0% interest. Find out more at www.starhub.com/paylater.

All successful pre-orders with either Star Plan or Device Plan will be delivered or ready for self pick up from 20 September 2024 onwards.

Once your order has been submitted, we are unable to make further changes to the mobile line or device model. 

As the volume of orders for the latest iPhone is exceptionally high and we are operating at full capacity to meet the demand, we're unable to accommodate requests for rescheduling for all iPhone 16 and/or Apple Watch orders.

You can track your order and manage your delivery on our StarHub App. Go to “More”, and tap “My appointment”. 
 
We'll also inform you 2 hours before the scheduled delivery. If you have more questions related to delivery please visit here.

Due to an overwhelming interest in the new iPhone 16 lineup, we have limited self pick up slots. Don’t worry, you can choose to have your order delivered and schedule it on your preferred date as well. 

If there's a self pick up slot available, you can select this option during cart-out and submit your order. Collection details, including the selected store, date, and time slot, will be sent to your inbox via in-app notification. 

If your order includes a physical SIM card, it will be ready for pick up together with your new device on the scheduled date selected during pre-order.

The subscriber must be present for collection of device at our StarHub Shop. Don't forget to bring a valid ID and the QR code for verification during collection.