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Yes, you can buy a device of your choice with Star Plan and save up to $500 without 2-year mobile contract. Explore your options on StarHub App!

You can choose the buy now pay later option or pay for the device amount in full. Pay in 12 or 24 monthly instalments with 0% interest and no plan contract when you opt to buy now pay later. With this, it’s never been easier to own your dream phone!

EasyGo was offered for device purchases with our SIM Only plans. While buy now pay later for Star Plan is similar to EasyGo, this payment option is an improved version as it lets you enjoy extra savings on the device of your choice. You can own a new device while paying bite-sized instalments for 12 or 24 months at 0% interest!

Unlike EasyGo, where payments are charged to your monthly bills. Monthly instalment payments will be charged directly to your credit/debit card when you buy now pay later with Star Plan. Your first payment will be made upon successful device purchase.

Buy now pay later may not apply to some devices that we offer. Look out for the label to know which devices you can pay for in monthly instalments.

You can buy accessories together with your device, but you’ll have to pay for them upfront. Only the device can be purchased with a buy now pay later monthly instalment plan. Also, we don’t offer standalone accessory purchases.

You can click here for the full terms and conditions.

Sure! Purchase your new device first, choose buy now pay later, complete your data transfer from your old device to the new one as necessary, then head over to our trade-in page to arrange your device trade-in.

Your EasyGo monthly instalment plan can’t be converted to buy now pay later with Star Plan.

Singapore citizens, Permanent Residents, ONE Pass and Employment Pass holders are eligible to buy now pay later with Star Plan. You can buy a device through this instalment plan if you’re currently subscribed to, signing up for, or completed the porting in/switching to Star Plan. Other eligibility checks may apply, subject to the terms and conditions.

Monthly instalments for device purchases with Star Plan will be available for other long-term pass holders soon. Stay tuned!

Buy now pay later is available only for Star Plan (mobile) now.

You can have both EasyGo and buy now pay later with Star Plan at the same time, subject to eligibility.

To purchase a device with a buy now pay later option, you’ll need to have a Star Plan. 

Simply log in to the StarHub App using your Hub iD, select a device that has the buy now pay later option and choose between the 12- or 24-month instalment period. Some devices may only have one instalment period available. 

Ensure you log in with your Hub iD as you won’t be able to buy a device if you log in using your mobile number. 

You’ll only need your NRIC if you’d like to get your device via buy now pay later. You’ll be routed through the eKYC system for an eligibility check.

If you’re a ONE Pass or Employment Pass holder, your pass must be valid for at least six months to be eligible for buy now pay later.  

Buy now pay later will be available for other long-term pass holders soon. Stay tuned! 

Depending on your eligibility, you can have multiple simultaneous buy now pay later plans.  You’ll be routed through the eKYC system for an eligibility check.

Yes, you can buy two (2) devices in a single transaction, and this will be considered as one buy now pay later plan.

You can choose between a 12- or 24-month instalment payment period. 

The instalment payment period is fixed and cannot be changed once you’ve completed your device purchase.

Your device amount is equally divided by the selected instalment payment period. For example, if you purchase a device amounting to S$1,200 and select a 12-month instalment payment period, you’ll be charged S$100 every month.

You’ll be asked to link a debit/credit card to your device purchase. The instalment amount will be charged to this card every month.

We accept both debit and credit cards (Visa, Mastercard or American Express). Please ensure the card you use is enrolled in a security program (Verified by Visa, MasterCard SecureCode or American Express SafeKey®) for 3D secure authentication.

Payments for your buy now pay later monthly instalment can only be made via debit/credit card.

Payment will be charged to your debit/credit card on the stated due date, and it can’t be deferred. Please ensure you have sufficient funds/credit.

If the instalment amount remains unpaid within 15 days from the due date, your buy now pay later plan will be cancelled and the balance will be charged to your debit/credit card. The instalment plan can no longer be resumed. Don’t worry, you’ll receive an SMS before the cancellation.

Yes you can, as long as you meet the eligibility criteria. 

The option to end your instalments earlier and pay the balance in full is not yet available now.

Ensure that you’re subscribed to Star Plan and your payments are updated. If you’re not eligible for buy now pay later, you can choose to pay for the device amount in full instead.

Your buy now pay later with Star Plan will continue as long as you’re subscribed to any Star Plan. Termination of the Star Plan associated or tied to buy now pay later will cause the instalment to drop and you are required to pay the remaining balance.

Your buy now pay later instalments will continue even if your Star Plan is suspended.

Your buy now pay later plan will be cancelled if you’re unable to make your payment within 15 days from the due date. Once cancelled, the balance will be charged to your debit/credit card, and your instalment plan can no longer be resumed. You’ll receive an SMS before the cancellation.

Your buy now pay later plan will continue even if your Star Plan is suspended. If your Star Plan is terminated, your instalment plan will be cancelled, and the balance will be charged to your debit/credit card.

Your buy now pay later plan will be cancelled if you terminate your Star Plan or switch to another telco. Once cancelled, the balance will be charged to your debit/credit card.

Your buy now pay later plan will be cancelled if you transfer your Star Plan to another owner. Once cancelled, the balance will be charged to your debit/credit card.

Any device issue that occurs after you accept the device you bought must be raised at the manufacturer’s service centre. You can refer to the list here.

For future purchases, please check the device and ensure that it’s in working condition with complete accessories before confirming delivery. This way, if there’s a defect or a missing item, we can arrange for a new device to be delivered to you on another date and time.  

Sorry about that! Please chat with us on StarHub App to get further assistance.