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Cantonese Pack FAQ



1
What is Cantonese Pack?

Cantonese Pack is an add-on subscription for TVB Jade (Ch 838) and Hub Cantonese VOD (Ch 839 for Fibre TV or Under TV Shows for StarHub TV+). It offers the latest TVB programmes in Cantonese, as well as variety and infotainment TV programmes, all in high-definition quality.


Cantonese Pack also comes with complimentary access to TVBAnywhere+ VOD Zone for viewers to enjoy 24/7 unlimited access to over 40,000 hours of TVB content!


2
Who can subscribe to Cantonese Pack?

Cantonese Pack is available for both StarHub Entertainment Pass and StarHub TV+ subscribers.


3
How much is the subscription fee for Cantonese Pack?

The subscription fee for Cantonese Pack is $5/month.


4
How do I subscribe to Cantonese Pack?

Simply sign up for any TV+ pass and add on Cantonese Pack at point of subscription or just go to StarHub App to add to your existing TV+ subscription.


To subscribe via StarHub App:

  • Log in and go to “TV”
  • Tap “Modify” on “My passes & add-ons"
  • Add Cantonese Pack

5
Does the Cantonese Pack subscription come with a contract?

There is no contract to the Cantonese Pack as this is an add-on pack.

6
How do I manage my Cantonese Pack if I’m an existing subscriber?

You can go to StarHub App to manage your subscription.

  • Log in and go to “TV”
  • Tap “Modify” on “My passes & add-ons"
  • Choose Cantonese Pack
7
Can I maintain Cantonese Pack without TVBAnywhere+ app?

The TVBAnywhere+ VOD Zone is a complimentary access bundled as part of the Cantonese Pack. Your monthly subscription will remain at $5/month if you choose not to use the TVBAnywhere+ app.


Complimentary Access to TVBAnywhere+ VOD Zone


1
What is TVBAnywhere+ VOD Zone?

TVBAnywhere+ VOD Zone offers 24/7 unlimited access to over 40,000 hours of TVB content! Catch the latest TVB drama episodes available within an hour after the Hong Kong broadcast, plus a large library of classic TVB dramas available on-demand.


2
I’m currently subscribed to Cantonese Pack. When can I start accessing TVBAnywhere+ VOD Zone?

Your Cantonese Pack comes with complimentary TVBAnywhere+ VOD Zone access. You should have received an SMS or email notification informing you that your access has been enabled. If you’re unable to activate your TVBAnywhere+ VOD Zone access, please reach out to us by sending us a message on Facebook or WhatsApp.


3
How do I activate my access and watch shows on TVBAnywhere+ VOD Zone?

To activate your complimentary TVBAnywhere+ app access:


1. Download the TVBAnywhere+ app from Google Play Store or App Store or launch the TVBAnywhere+ app.

2. For new users, accept the Terms of Use to proceed. If you have an existing TVB account, skip to step 4.

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3. Click on “Watch Now”.

4. Click on the “Me” icon.

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5. Scroll down and click “Login” to proceed.

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6. Click on StarHub icon.

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7. Sign in with your Hub iD email address and password. Select “Login”.

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8. Key in your email address for customer support and proceed.

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9. Agree to the Terms of Service and press “OK”.

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10. Go to the VOD Zone and select any show to start watching!

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4
How long can I have access to TVBAnywhere+ VOD Zone?

You can access TVBAnywhere+ VOD Zone as long as you have an active Cantonese Pack subscription.