Staying Connected Abroad: What is Data Roaming & How does it work?

Planning an overseas vacation is no easy task. From sorting out leave and tying up loose ends at work to carefully budgeting for every expense, it takes time and effort to ensure everything runs smoothly.

But once you touch down at your destination, those worries fade away, and the thrill of adventure takes over. Staying connected to friends and family, however, remains a top priority - and that’s where options like eSIM and data roaming come in.

So, what exactly is data roaming, and how does it work? In this guide, we’ll break down the essentials to help you stay connected wherever your travels take you!

✈️ What is Data Roaming & How Does It Work? (Up next!)

💡 eSIM vs. Data Roaming: Which is Better

🌍 How to Activate Your StarHub Overseas Data Roaming

📌 Travel Tips for Managing Overseas Connectivity

✈️ What is Data Roaming?

Data roaming refers to your phone connecting to a cellular network outside your primary provider’s coverage area, typically when you travel abroad. This connection allows you to access the internet, make calls, or send texts using a partner network. While this ensures you stay connected, it may result in additional charges depending on your mobile plan and the country you're visiting.

🌐 How does Data Roaming works?

When you leave your local provider’s coverage area, your device automatically connects to a partner network abroad using your data roaming allowance.

1. The foreign partner network provides services such as calls, texts, and internet connectivity. These services function as usual, with charges relayed back to your local provider.
2. Your provider pays the foreign carrier for your usage and includes these charges on your bill. If your mobile plan includes complimentary data roaming (such as our no-contract SIM only Star Plan!), your usage will first be deducted from that allowance before additional charges apply.
   
   

Pros

• Uninterrupted Access:
  Data Roaming is an extremely handy feature that automatically links you up to the nearest partner network at your destination. It removes the need for you to continuously switch networks, mobile plans or even activate eSIM cards abroad, freeing up time and headspace for you to enjoy your trip.  
• Immense Convenience:
  Data roaming packages allow you access to the Internet wherever you are in your country of travel. It’s effectively the same as having mobile data in your home country, meaning you can call, text, and more without needing to hunt for a local WiFi network.
   

Cons

• Relatively Higher Costs:
  In exchange for their convenience, data roaming packages are usually pricier than other alternatives, like an eSIM mobile plan.
• Needs Close Management:
  In most cases, data roaming packages are postpaid items, meaning users are automatically charged for excess usage in their next phone bill. As such, close supervision is needed to ensure that you don’t exceed your data roaming allowance.
  
  

💡 eSIM vs. Data Roaming: Which is Better?

Modern travellers have more options than ever to stay connected abroad, with eSIM technology and data roaming being two of the most popular choices. But which of these is better, and when? Simply put, both of these options have their own set of advantages, but choosing the best one depends on your travel needs and preferences.

👉 Learn More: What is an eSIM and How Does It Work?

🤔 Is Data Roaming Better for Short Trips?

If you’re planning a quick overseas trip, data roaming might actually be the simpler and more convenient option compared to an eSIM. Here’s why:

• No Configuration Required:
  Your existing SIM card automatically connects to partner networks, eliminating the need to configure or download new plans. This is good if you intend to travel to the same location relatively often for quick getaways.

• Universal Compatibility:
  Works with any SIM-enabled phone, without concerns about eSIM compatibility or provider availability.

• Less Hassle for One-Off Trips:
  Perfect for travellers who want to dodge researching eSIM providers or activating new plans for a short stay.

🌍 How to Activate Your StarHub Data Roaming

Once you’re packed and ready to go, all that’s left is to activate your data roaming. For StarHub customers, activating and managing your StarHub data roaming is simple and can be done directly through the StarHub App. Whether you’re checking your balance, topping up data, or deactivating roaming, the whole process is quick, intuitive, and user-friendly.
 

Step-by-Step Instructions

1. Download and open the StarHub App.
   
   
2. Select “Mobile” and choose your mobile line.
   
   
3. Tap on “Roaming” to view available add-ons.
   
   
4. Choose “Add More Roaming Data.”
   
   
5. Select your travel destination.
   
   
6. Pick the data roaming add-on that suits your needs.
   
   
7. Decide when you’d like the add-on to activate.
    

For additional help, feel free check out the visual guide available on the Data Roaming page.
 

👉 Learn more: StarHub Data Roaming

📌 5 Travel Tips for Managing Overseas Connectivity

Traveling abroad and staying connected doesn’t have to be stressful. With a little preparation and smart choices, you can manage your overseas connectivity seamlessly while avoiding unexpected charges.

Here are five practical tips to help you make the most of your mobile services during your trip.

1. Plan Ahead & Do Your Research

Preparation is key to a hassle-free trip. Research the roaming charges, mobile plans, or eSIM options available with your provider (like StarHub!). Look for plans that suit your destination and usage needs. Additionally, pinpoint nearby Wi-Fi hotspots at your accommodation or tourist attractions to minimize your reliance on mobile data.

2. Pre-Download or Screenshot Important Content

Reduce your data usage by pre-downloading essential content or saving screenshots before you travel. Offline maps, hotel details, and attraction hours are great examples of items to have on hand. However, avoid saving sensitive information like bank details for security reasons.

3. Avoid Data-intensive Activities

If you’re working with limited roaming data, steer clear of activities that consume large amounts, such as streaming HD videos. Also, disable automatic updates on your device through the Settings app to prevent unexpected data usage.

4. Utilise Airplane Mode

When not actively using your phone, turn on Airplane Mode to prevent accidental data usage. This is particularly useful for budget-conscious travelers. However, if you’re traveling with family or dependents, ensure you remain reachable for emergencies by keeping Airplane Mode off.

5. Choose the Best Mobile Plan for the Situation

Opt for travel-specific plans or roaming add-ons that fit your needs, like StarHub’s no-contract SIM-only Star Plan. These plans can provide peace of mind by reducing the chances of post-trip bill surprises. Be sure to explore your provider’s options and choose a plan tailored to your destination and usage.

Stay Connected and Enjoy your Trip!

Traveling has never been easier, especially with seamless connectivity options like data roaming and eSIMs. With a little planning and an understanding of how these services work, you can ensure that managing mobile connectivity doesn’t interfere with your well-deserved downtime.

Whether you’re heading off on a quick getaway (perhaps over the upcoming Chinese New Year!) or embarking on a longer adventure, preparation makes all the difference. Research your options, follow smart travel tips, and stay connected to the people who matter most.

Need help navigating your data roaming options? We’re always here to assist - don’t hesitate to reach out!

For more information on StarHub’s Data Roaming offerings:

👉 No-contract SIM-only Star Plan

👉 DataTravel