Closure of 3G network
from 1 November 2024

bye 3G services

All mobile network operators in Singapore have ceased 3G services to embrace newer technology advancements.

If you have not switched your mobile connectivity to 4G or 5G, or you are holding a 3G device, you can visit the nearest StarHub shop for assistance.

Alternatively, upgrade your plan and device online. Here’s how
Upgrade to 5G Star Plan
Upgrade to 5G Star Plan


Enjoy 150GB and more at super-fast 5G speeds. From $22/mth. Contract-free. Bill shock-free.
Upgrade to 5G device
Upgrade to 5G device


From as low as $10/mth, buy now and pay later a new 5G phone at 0% interest.
Already on a 4G/5G device but unable to receive or make calls?


With the closure of 3G network, all voice calls will require data connectivity.

Do remember to enable Mobile Data and VoLTE and set the Network mode to 5G/4G/LTE in your device settings. Thereafter, restart your device.

Here’s how to update Network Mode on your device:

On Android: Settings > Connections > Mobile Networks > Network Mode > select 5G/LTE/3G/2G or LTE/3G/2G

On iOS (iPhone 6 or later): Settings > Mobile Data > Mobile Data Options > Voice and Data

Check if your device is VoLTE supported here.



Switch to StarHub's 5G network for better, faster and stronger connections
Now with over 99% 5G coverage across Singapore


5G everywhere


Enjoy superfast speeds and more. Discover all the benefits of 5G.


Still on 3G?


Get super-fast 5G with StarHub's Star Plan

  • No contract, SIM only
  • 150GB on 5G from $22/month
  • Exclusively supported by 24/7 in-app live agents
  • No hidden fees, no bill shocks, ever.

Choose to keep your current number or pick a new one.

Using an old device?


Upgrade with Buy now pay later

  • Get a new 4G/5G phone at 0% interest on bite-sized payments
  • Save over $500 without a 2-year contract

Plus, receive a FREE 5G SIM card when you get your new phone with us.

Deals to get you 5G-ready


Shop Exclusive: No Contract

OPPO A3x LTE OPPO A3x LTE at $149

Samsung Galaxy A15 5G Galaxy A15 5G at $199 (U.P. $298)

Available exclusively at Plaza Singapura, NEX, Jurong Point and Tampines Mall.​

Why am I unable to make/receive phone calls despite using a 4G/5G device?
What if I am still on 3G after November 2024?
How do I check if I am 4G/5G-ready?
Need additional support?
Cessation of 3G FAQ