from 1 November 2024
All mobile network operators in Singapore have ceased 3G services to embrace newer technology advancements.
If you have not switched your mobile connectivity to 4G or 5G, or you are holding a 3G device, you can visit the nearest StarHub shop for assistance.
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With the closure of 3G network, all voice calls will require data connectivity.
Do remember to enable Mobile Data and VoLTE and set the Network mode to 5G/4G/LTE in your device settings. Thereafter, restart your device.
Here’s how to update Network Mode on your device:
On Android: Settings > Connections > Mobile Networks > Network Mode > select 5G/LTE/3G/2G or LTE/3G/2G
On iOS (iPhone 6 or later): Settings > Mobile Data > Mobile Data Options > Voice and Data
Check if your device is VoLTE supported here.
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