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Relocation Made Easy
Enjoy relocation fee waiver when you recontract your broadband plan!
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Relocation Made Easy
Enjoy relocation fee waiver when you recontract your broadband plan!
Moving Made Easy
Recontract your broadband plan to enjoy a waiver on the relocation fee.
Explore the available plans here and refer to the relocation guide below for both broadband and TV subscribers
Step 1: Is your new home fibre-ready?
Check if your home is covered by the Next Generation Nationwide Broadband Network.
Check your coverage
Step 2: Contact us early before the big move
To ensure a smooth transition, book your service installation appointment at least 2 weeks in advance. Simply fill out our online form, and our team will contact you via phone call or SMS within 48 hours to confirm the details.
Complete online form
Step 3: We'll take it from here
Once your installation date is confirmed, our experienced technicians will visit your new home to set up your broadband and TV services. We’ll take care of everything so you can focus on getting settled in.
Step 4: Pack all your equipment
On the service installation day, remember to bring along all equipment and cables to your new home.
Here’s a checklist:
- Fibre TV set-top box (if applicable)
- Optical Network Terminal (ONT)
- Optical fibre cable
- Network cable
- Wireless router
- Telephone
- Data Switch
- WiFi repeaters
