The router's position may be obstructed by walls, furniture, mirrors, or interference from other devices. To ensure optimal coverage throughout the house, it is recommended to use more than one router to create a mesh network and extend wireless coverage.

WiFi “dead zones” occur when certain areas in your home have poor or no signal due to distance from the router or interference. These are especially common in larger or multi-storey homes.

Solution: You can either move your devices closer to the router or use Mesh technology to extend the coverage. Mesh systems efficiently route wireless traffic, eliminating dead zones and ensuring consistent connectivity throughout your home.

This is important because it is the main transmission medium StarHub brings Internet into your home. Without it, you will not be able to experience high speed internet in you house. The location of your Fibre termination point determines whether an ONT or ONR is more suitable for you.

The ONT (Optical Network Terminal) directly converts optical signals into internet on a single 10G ethernet LAN output with a connection to a router to route internet throughout the house. The ONR (Optical Network Router) on the other hand combines both the ONT and router functionality together and provides internet though all the ports available at the back of the ONR.

To support multiple heavy users, you’ll need a broadband plan with higher bandwidth. The more people engaging in high-bandwidth activities (e.g., streaming, gaming, video conferencing), the more important it is to have a robust internet connection.

Upgrade to a broadband plan that accommodates high data usage or consider using Ethernet connections to offload wireless traffic

A higher-speed plan offers increased bandwidth, allowing more concurrent activities to be performed over the internet. It’s similar to driving on an expressway with more lanes—more traffic can flow smoothly at once, reducing congestion and ensuring faster, more reliable internet performance for everyone in the household.

If your current plan isn’t handling multiple users well, upgrading to a higher-speed broadband plan can ensure smooth streaming, gaming, and video conferencing, even when many people are online at the same time.