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We are excited to share that StarHub customers will be able to enjoy HBO Max with the following plans: 

If you’re already subscribed to one of the eligible services, your HBO Max bundled access period will start from the date when your StarHub service is activated. You’ll receive a HBO Max activation SMS or email from us once your bundled access has been enabled.

When you sign up for any eligible StarHub plans with HBO Max bundled access, you will get access to 5 premium channels under HBO Pak, which you can stream via the StarHub TV+ App, at the same monthly subscription fee of $14.48 as HBO Max Standard.

If you have a HBO Max Standard subscription directly through HBO Max
You can still sign up for the StarHub promotion and activate using the same email address as your existing HBO Max Standard subscription. Upon your confirmation to be billed through StarHub, your existing HBO Max billing method will be cancelled and all billing for your subscription will be managed through StarHub.

If you have a HBO Max Ultimate subscription directly through HBO Max
You can still sign up for the StarHub promotion and activate using a different email address as your existing HBO Max Standard subscription. If you activate using the same email address as your existing HBO Max Ultimate subscription, you will concurrently be billed by both HBO Max and StarHub. unless you cancel your HBO Max Ultimate subscription through HBO Max.

Yes, you can opt for an upgrade to HBO Max Ultimate by topping up $4.50/month after you have activated your HBO Max bundled access. Do note that the upgrade to HBO Max Ultimate will only take effect from the start of your next billing cycle.

Yes, you can opt for a downgrade to HBO Max Standard. Do note that the downgrade to HBO Max Standard will only take effect from your next billing cycle.

You can subscribe to HBO Max Standard as an add-on service via the StarHub app.

•    Click on the “Entertainment” icon.

•    Click on “Manage & Info” under the HBO Max section.

•    Tap on “Manage subscription”.

•    Select “Subscribe” from the top menu bar. Choose the StarHub service you wish to add HBO Max to and press “Next”.

•    Click “Confirm”.

All StarHub customers with a postpaid consumer service (Broadband or Mobile*), and have no outstanding balance with StarHub, are eligible to subscribe to HBO Max Standard as an add-on subscription.

*Excludes Star Plans

You can enjoy additional savings when you sign up for HBO Max with us.

There is a 24-month contract for the HBO Max add-on subscription. If you wish to terminate within the contract period, there will be an Early Termination Charge (ETC) based on the usual monthly subscription charges for HBO Max Standard ($14.48/month) multiplied by your remaining months of the contract.

The monthly subscription fee of HBO Max Standard will not be pro-rated and the bill will not follow your StarHub Broadband or Mobile billing cycle. You will be billed based on the activation date of your HBO Max add-on. For example, if your Mobile bill cycle is on the 12th of every calendar month, and you activated HBO Max on 19 November, you will be charged for the monthly subscription from 19 November to 18 December. 

If you have a HBO Max Standard subscription directly through HBO Max
You can still sign up for the StarHub promotion and activate using the same email address as your existing HBO Max Standard subscription. Upon your confirmation to be billed through StarHub, your existing HBO Max billing method will be cancelled and all billing for your subscription will be managed through StarHub.

If you have a HBO Max Ultimate subscription directly through HBO Max
You can still sign up for the StarHub promotion and activate using a different email address as your existing HBO Max Standard subscription. If you activate using the same email address as your existing HBO Max Ultimate subscription, you will concurrently be billed by both HBO Max and StarHub. unless you cancel your HBO Max Ultimate subscription through HBO Max.

You will be able to subscribe to the HBO Max add-on upon your return to Singapore.

You can unsubscribe your HBO Max add-on via the StarHub app after the commitment period.

• Go to the “Entertainment” tab on the StarHub app.
• Select “Unsubscribe” under HBO Max.
• Submit your request. You will receive an SMS and/or email once your request is processed. 

Do note that you can continue to enjoy HBO Max till the end of the last billing cycle.

HBO Max is a premier global streaming platform that delivers captivating stories, ranging from the highest quality in scripted programming, movies, documentaries and true crime to adult animation. Stream the most talked about series and blockbuster movies featuring the worlds of HBO, the DC Universe, Harry Potter, Discovery and more on HBO Max.

You can activate your HBO Max bundled access via the StarHub app. Once activated, you can start streaming on HBO Max. Refer to our step-by-step guide here.

The bundled access to HBO Max can only be activated within Singapore. You may activate it upon your return from overseas.

We recommend that you activate your HBO Max bundled access as soon as you receive the SMS or email notifying you that your bundled access has been enabled. Just ensure that you have an active subscription to an eligible StarHub TV or HomeHub+ plan at the point of activation.

Your HBO Max bundled access will remain active as long as you have an active subscription to an eligible StarHub TV or HomeHub+ plan.

You can stream HBO Max on phones, tablets, computers, TVs, streaming players and set-top boxes.

To start streaming today, install the HBO Max app or go to hbomax.com on your computer. Refer to the list of supported devices here.

HBO Max is also available on the StarHub TV+ Box and StarHub TV+ Pro. Refer to our step-by-step activation and user guide here.

You can stream HBO Max when you trace to a country or region where HBO Max is available. You can also play shows and movies that you've already downloaded.

When you travel to a country where HBO Max is available:

• Shows and movies: What's available to stream will change based on your physical location. As a result, you may not be able to stream some titles on your Continue Watching and My List when you travel to another country.
• Ratings: Content ratings are based on your physical location. If you travel to a country with a different content rating system, the parental controls that you set are applied, however, shows and movies may be rated differently.
• Downloads: You can play shows and movies that you've already downloaded on your phone or tablet.
  
  

If you travel to a country or region where HBO Max is not available, you won't be able to stream. You can, however, still play shows and movies that you've already downloaded.

Before you travel:

• Download shows and movies on your phone or tablet.
• Make sure you're signed in to HBO Max on the device with your downloads.
  
  

Now, you can watch your downloads when you travel to any country or region.

Your data bundle will be deducted/charged accordingly when accessing HBO Max. A friendly tip: use your home Wi-Fi to stream to avoid data bill shock, or download your favourite shows onto your mobile devices to watch on-the-go without an Internet connection.

Each HBO Max Standard account allows you to stream on 2 devices at once.

Each HBO Max Ultimate account (with an optional monthly top-up fee) allows you to stream on 4 devices at once.

You can create up to 5 unique profiles with each HBO Max account. Once logged in to HBO Max, you can go to Profiles to set up or manage your profiles. Read more here

You can download HBO Max shows and movies on the following mobile devices and watch them when you're offline:

• Apple iPhone, iPad, and iPod Touch
• Android phone and tablet
• Amazon Fire Tablet
  
  

With HBO Max Standard, you can enjoy 30 downloads to watch on the go. 

With HBO Max Ultimate account (with an optional monthly top-up fee), you can enjoy 100 downloads to watch on the go (limits apply). 
 
Read more here.

For a list of compatible devices and operating systems, see here.

Yes, there are selected content on HBO Max with the following content classifications:

• General - Suitable for all ages.
• Parental Guidance (PG) - Suitable for all, but parents should guide their young.
• Parental Guidance 13 (PG13) - Suitable for persons aged 13 and above but parental guidance is advised for children below 13.
• No Children Under 16 (NC16) - Suitable for persons aged 16 and above.
• Mature 18 (M18) - Suitable for persons aged 18 and above.
• Restricted 21 (R21) - Restricted to persons aged 21 and above.
  
  

HBO Max accounts created in Singapore require a Profile PIN to access R21 content while in Singapore. Find out more here.

HBO Max offers multiple parental control features:

• You can create a Kids profile that limits what content ratings your child can watch.
• To keep your child from leaving their profile, you can turn on Kid-Proof Exit (or add a Profile PIN to your Adult profiles).
• Kids profiles can’t access account management features, like your password and subscription information.

You can use Chromecast to cast HBO Max from your phone, tablet, or computer to your TV. Find out more here.

You would need to maintain an active subscription to an eligible StarHub TV or HomeHub+ plan to keep your HBO Max bundled access. 

If you make changes to your subscription and it no longer meets the eligible plan requirements, your HBO Max access will be terminated immediately. 

Should your subscription meet the eligible plan requirements again, your HBO Max bundled access will be re-enabled and you’ll need to reactivate your HBO Max account.

Your HBO Max bundled access will be terminated immediately. You can activate your HBO Max Account again once your StarHub service is reinstated.

Unfortunately, your HBO Max bundled access with StarHub will be terminated as well. You may subscribe to HBO Max directly to continue enjoying the service.

If you have a HBO Max Standard subscription directly through HBO Max
You can still sign up for the StarHub promotion and activate using the same email address as your existing HBO Max Standard subscription. Upon your confirmation to be billed through StarHub, your existing HBO Max billing method will be cancelled and all billing for your subscription will be managed through StarHub.

If you have a HBO Max Ultimate subscription directly through HBO Max
You can still sign up for the StarHub promotion and activate using a different email address as your existing HBO Max Standard subscription. If you activate using the same email address as your existing HBO Max Ultimate subscription, you will concurrently be billed by both HBO Max and StarHub. unless you cancel your HBO Max Ultimate subscription through HBO Max.

You may wish to check if your email address and mobile contact number with StarHub are up-to-date. You may also want to check if the activation email is in your junk mailbox.

Alternatively, you can log in to the StarHub app and activate your HBO Max bundled access on your own. Once you have activated it, you can start streaming on HBO Max. Refer to our step-by-step activation guide here.

If you need help signing in to HBO Max, you can find out more here or visit the HBO Max Help Center to contact HBO Max for support.